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Sometimes if you’re having problems in Vue 7, you need to clear out old user configuration files. This is especially true if you’re trying to do a ‘clean install’ after removing a problem installation.

In Vue 6, all config and environment files were stored inside the Application directory. With the advent of Vista, it’s no longer a good place for such user files. So, since Vue 7, they are now stored in a different place.

Vue’s application directory holds the default configuration. Any configuration change (collections, changing of preferences, etc..) done by the user is stored inside a User directory. The installer/uninstaller doesn’t know about this directory and won’t erase or replace it.

The User directory is hidden on XP, Vista and the Mac. You will need to ‘show hidden files’ in order to find it. So to clear out Vue’s config files you need to delete all files in the appropriate directory. The User directory for each platform is listed below.

[username] is the name of the computer user
[application name] is the name of the particular flavor of Vue you are using. So for Pioneer, Esprit, Pro-Studio and Complete it will be: Vue 7. For Infinite it will be: Vue 7 Infinite and for xStream it will be Vue 7 xStream.

Vista

• C:\Users\[username]\AppData\Roaming\e-on software\[application name]
• *Some Vista users may have these files located at:
  C:\Users\[username]\AppData\Local\e-on software\[application name]
• *Make sure you’re running Vue as administrator.

WinXP

• C:\Documents and Settings\[username]\Application Data\e-on software\[application name]

MacOS

• Previous to Vue 7.4:
• /Users/[username]/.e-on software/[application name]
• After Vue 7.4:
• user/library/application support/[application name]

So if Vue 7 is still crashing after a reinstall, you might want to delete all the files in the appropriate directory.

Also, some users have reported collecting a huge number of Vue 7 temp files as well. To clear these, you can delete all files from the following directories:

Vista

• C:\Users\[username]\AppData\Local\Temp\eon\

WinXP

• C:\Documents and Settings\[username]\Local Settings\temp\eon

MacOS

• [your Mac]/applications/Vue/Temp

Note: Using different user accounts with Vue on the same computer is not recommended because when Vue is updated under one user’s account, the update installer may change environment files and then when the other user logs on, there could be serious problems running the program.

Dax Pandhi has another great video tutorial available at QuadSpinner. This one is entitled “Capturing the Brilliance of Light” and IMO it’s well worth purchasing for anyone who is serious about creating photoreal scenes in Vue. Check it out!

New Tutorial available! Dax Pandhi has a great new Vue tutorial available at QuadSpinner. It focusses specifically on how to create procedural terrains. I used some of his techniques in my last blog post. Dax is a master Vue artist, and I look forward to more of his tutorials– especially the one on Capturing the Brilliance of Light.

Working on unique procedural terrains in Vue 7.5. Continuing with XLabs theme speed renders. Modeled in Vue.

A quick speed render concentrating on lighting and atmosphere effects. I used an existing model of a Science Center I did for a client awhile back.

There have been so many questions lately about how to move a model from the free version of SketchUp 7 into Vue 7 (Infinite, xStream or Complete). Here’s a tutorial on what I’ve found works.

Recently, David Burdick posted a recipe for creating great rocks using a simple sphere in Vue. Most Vue users know Dave as the author of the famous SkinVue product, and he now has a new product available at Cornucopia 3D called, Rock My World, which is absolutely a must have for serious Vue artists.